Orange County Government, Florida

About Animal Services

Protecting the citizens and animals of Orange County

About Us

Orange County Animal Services is a progressive animal-welfare focused organization that enforces the Orange County Code to protect both citizens and animals.

Animal Services welcomes more than 23,000 animals to our shelter each year and receives nearly 65,000 calls annually. We provide service throughout Orange County, including all municipalities. Our Field Operations group responds 24 hours a day, 365 days a year to citizens' calls regarding:  

  • Animal abuse and neglect
  • Loose and nuisance animals 
  • Injured animals 
  • Animal bites and attacks
  • Abandoned pets

Services & Programs

Animal Services offers a variety of community-based services and programs to protect pets and people in Orange County. Our comprehensive community programs include:

  • Low-cost spay and neuter program
  • Pet adoptions 
  • Foster care program
  • Volunteer program 
  • Community outreach & education

Hours of Operation

Adoption Hours

  • Weekdays: 10 a.m. to 6:00 p.m.
  • Weekends: 1 p.m. to 5 p.m.

We are Often Confused with the SPCA

Orange County Animal Services offers adoption services for homeless pets, similar to the SPCA of Central Florida. However, we are the only enforcement agency in Orange County that responds to requests for service from the public regarding violations of the Orange County Code. In addition:

  • Orange County Animal Services is a public, open-admission shelter that accepts any domestic animal in need
    • SPCA is a non-profit which accepts only owner-surrendered pets
  • Animal Services operates a low-cost spay/neuter clinic for the public and provides microchipping services and rabies vaccinations
    • SPCA has a full-service veterinary clinic for the public

      Contact Us

      Report issues and complaints to 311 Customer Service.

      Orange County Animal Services
      Pet Rescue & Adoption Center
      2769 Conroy Road
      Orlando, FL 32839-2162

      Email: AnimalServices@ocfl.net
      Phone: 407-836-3111

      All e-mail sent to this address becomes part of Orange County public record. Comments received by our e-mail subsystem can be read by anyone who requests that privilege. In compliance with "Government in the Sunshine" laws, Orange County Government must make available, at request, any and all information not deemed a threat to the security of law enforcement agencies and personnel.