Providing the safety net for children and families in Orange County.

The Youth & Family Services Division is accredited by the Council on Accreditation (COA). The symbol of accreditation is a mark that distinguishes the Division as an agency of quality services and employees. Youth & Family Services is one of only two governmental agencies accredited by COA in the State of Florida.

Funded by Orange County to serve all eligible Orange County residents

Crisis Assistance Program - Provides one-time financial assistance to Orange County citizens who are experiencing a sudden, temporary financial emergency, but will be self-sufficient within one month.  Assistance may include payment of rent, mortgage or utilities, as well as referrals to other needed services. For an appointment, call (407) 836-6500.

Family Resource Program - Provides assistance to families enduring long-term hardships, usually as the result of health and disability issues. Services are focused on assisting families to become self-sufficient through a return to work or obtaining social security disability benefits. (407) 836-6512

Home Visitors - Provides in-home education and support for families needing help in the areas of parenting and basic homemaking skills. (407) 836-9512

Low Income Home Energy Assistance Program (LIHEAP) - The Low Income Home Energy Assistance Program (LIHEAP) provides utility payment assistance to Orange County residents whose income is at or below 150% of the federal poverty level. For an appointment, call (407) 836-7429.

Veterans' Services - Provides assistance to all former or present members of the Armed Forces of the United States, their spouse and/or their dependents in preparing claims for compensation, hospitalization, vocational training and other benefits to which they are entitled. (407) 836-8990

Jointly funded by Orange County and the Florida Department of Children & Families.

Foster Care Group Home - A campus of seven cottages and other facilities for 84 children ages 6-18 who have been removed from their homes by the State of Florida due to abuse, neglect or abandonment. Children receive educational, recreational, medical and counseling services. (407) 836-7665

Jointly Funded by Orange County and the Florida Department of Juvenile Justice with most programs open to all Orange County residents

Family Counseling - Counseling for families with adolescent children and teenagers, especially those who are truant, runaway or troubled. The program seeks to keep families intact and prevent involvement of these youth in the juvenile justice system. (407) 897-6370 (x221) 

Laurel Hill Independence Center - A group home for 12 adolescent boys who have not been successful in other foster care placements due to serious emotional or behavioral problems. (407) 296-5150

Oaks Community Intervention Program - Provides intensive probation and mental health counseling services for youth placed on probation supervision. (407) 836-8761

Youth Shelter - Temporary housing open 24 hours/7 days per week for youth experiencing a variety of problems. Youth at the shelter may be homeless, runaways, or lockouts or may be seeking a cooling off period during a family crisis. Counseling services are provided, as well as, referrals to other services needed by the family. (407) 836-7626

• CFS Board
• Community Relations
  • Volunteer Opportunities and Internships
  • Fundraising and Donations
• Fundraising
  • Book Bags for Kids (PDF - 344 KB)
• Frequently Asked Questions

• Child Welfare League of America
• Council on Accreditation for Children and Family Services
• First Call for Help
• Florida Dept. of Children & Families
• Florida Dept. of Veteran's Affairs
• Florida Dept. of Juvenile Justice
• Florida Network of Youth & Families
• National Runaway Switchboard
• Orange County Health Department
• Orange County Public Schools

Youth & Family Services Administrative Offices
1718 E. Michigan Street
Orlando, Florida 32806
(407) 836-7600