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Orientation | FastTrack Home | Sign up | Log On | Online Help | Contact Us

Using Member Services Technical FAQ

COOKIES
Q: Why does my browser need to accept cookies in order for me to use FastTrack Member Services ?

A: FastTrack Member Services places a very small "expiring" cookie on your computer as soon as you log-in. This cookie consists of an identification code, which is compared to a database on our server, which stores permitting information about your job site. As soon as you submit your FastTrack Permits application to us, this cookie is deleted from your computer. Only if you choose to place a permit on "hold" (if, for instance, you need to do some research about your job site in order to complete your application online) will the cookie be saved on your computer. In this case, the cookie will automatically expire after seven days.

Q: How does Orange County use the information collected in the FastTrack Member Services cookie?

A: Orange County utilizes the data of your Fasttrack Member Services cookie within the context of your FastTrack Member Services session only. Orange County Government's privacy policy and terms of use are linked at the bottom of this page.

JOBSITE or Building Permit
Q: What will I need to know about my jobsite?

A: Unless you are going to tie your permit to a permit for Building and Land Use, you will need to know your property tax identification number. If you do not have access to that information, you may supply the jobsite's complete street address (including zip code).

DIGITAL CERTIFICATE
Q: How do I keep my digital certificate secure?

A: If you wish to keep your digital certificate secure, do not install it in any browsers belonging to computers that you do not own.

CONTACTING THE BUILDING DIVISION
Q: How do I contact the Building Division?

A: Orange County Building Division's phone number is (407)836-5760. 



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If you experience technical difficulties with this page, or have questions related to viewing this site, please contact the Orange County webmaster. For all other questions and comments, please contact Orange County's Government Service Center. Thank you.
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