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Get help paying your power bill in an emergency or weather related crisis. We can also help if you simply can't afford a larger than expected bill.
LIHEAP Crisis Benefit may be used to connect or reconnect home energy and past due bills only. Citizens may receive one Crisis benefit for LIHEAP Fiscal Year.
LIHEAP Home Energy Credit may be used to help eligible households in meeting the costs of home energy. An emergency or crisis is not an eligibility requirement for this type of benefit. Citizen may receive one Home Energy Credit in a 12 month period.
LIHEAP phone lines are open from 8:30 a.m. until 4:30 p.m. Monday thru Friday. Appointments are scheduled over the phone by calling (407) 836-7429 on the first and third Thursday of each month between the hours of 8:30 a.m. and 4:30 p.m. or until all appointments are booked.
You must be a legal resident of Orange County and have a gross household income no more than 150% of federal poverty guidelines.
Papers to bring
Community Action Division
2100 E Michigan Street
Orlando, FL 32806
Phone: (407) 836-7429
Fax: (407) 836-7439
Office Hours: Monday – Friday, 8:00 am – 5:00 pm