Orange County Government, Florida

Find Answers In Our FAQ

Hours Of Operation

  • Monday-Friday 7 a.m. - 9 p.m.
  • Saturday-Sunday 9 a.m. - 5 p.m.
  • Closed on County holidays

Quick Phone DialUps

  • 911 EMERGENCY
  • 211 Crisis & Elder Hotline
  • 411 Telephone Information
  • 511 Traffic Information
  • 611 Telephone Repair
  • 711 Hearing Impaired
  • 811 Call Before You Dig

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Notifications & Alerts

Let us help you connect with local government services. We can help you with animal concerns, neighborhood inquiries, traffic matters, road conditions and more!

  • Talk to a live specialist.
  • Access your local government during extended hours.
  • Receive information or immediate service.
  • Connect with the right department or agency.
  • Dial 311 or 407-836-3111.
    Contamos con traductores y operadores en español.
  • Dial 911 for emergency service.

Web Chats

Chat is available Monday-Friday 9 a.m. - 5 p.m. To begin your chat session, click the graphic at the left. Please refresh your web page if attendant appears to not be available on schedule.

Chat service is a quick way to get a question answered or to be referred to a government resource in the Central Florida area. Complex questions and situations may be better served by calling us at (407) 836-3111.

Online Requests

Online requests are available 24/7. Online requests are a great way to track your requests, receive email updates and stay informed. Requests received after-hours and weekends will be processed the next business day.



Smartphone App

OCFL 311 is a mobile app for Apple & Android users. It allows Orange County Florida residents the ability to report local non-emergency community incidents efficiently and conveniently; many of which can be submitted anonymously. Residents who provide their contact information can view the status of their reports to ensure proper resolution.

Apple Android

Schedule a Speaker

Contact 311 to schedule a speaker for your Homeowner’s Association or upcoming event.