Get help paying your power bill in an emergency or weather related crisis. We can also help if you simply can't afford a larger than expected bill.
COVID-19 Emergency Assistance Available
LIHEAP Crisis Benefit may be used to connect or reconnect home energy and past due bills only. Citizens may receive two Crisis benefits for LIHEAP Fiscal Year.
LIHEAP Home Energy Credit may be used to help eligible households in meeting the costs of home energy. An emergency or crisis is not an eligibility requirement for this type of benefit. Citizen may receive one Home Energy Credit in a 12 month period.
This is used upon declaration or order by the Florida Department of Economic Opportunity, Governor or President, that a crisis or emergency exists due to weather-related conditions.
LIHEAP phone lines are open from 8:30 a.m. - 12:00 p.m. Monday thru Friday. Telephone Appointments are scheduled over the phone by calling
You must be a legal resident of Orange County and have a gross household income no more than 150% of Federal Poverty Income Guidelines.
FLORIDA DEPARTMENT of ECONOMIC OPPORTUNITY
LOW INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) POVERTY INCOME GUIDELINES*
EFFECTIVE JULY 1, 2020
Community Action Division
2100 E Michigan Street
Orlando, FL 32806
Phone: (407) 836-7429
Fax: (407) 836-7439
Office Hours: Monday – Friday, 8:00 am – 5:00 pm
Due to COVID-19, our offices are not conducting face-to-face interviews.