Energy Bill Assistance

Need help with energy bill? We can help!

Do I qualify?

You must be a legal resident of Orange County and have a gross household income no more than 150% of the Federal Poverty Income Guidelines. View Income Guideline Chart

Low Income Home Energy Assistance Program
2021 Household Income Guidelines

Number of People in the Household Maximum Annual Household Income
1 $25,296
2 $33,079
3 $40,863
4 $48,646
5 $56,430
6 $64,213
7 $65,672
8 $67,132
For households with 9 or more members use the Federal Poverty Guidelines (see mrre11t UHEAP Benefit Ma1tix) $6,720

You Will Need:

For eligibility, you must submit the following required documents with the energy bill assistance application:

  • Copy of Photo Identification of the applicant
  • Copy of Social Security Cards for all household members (Other documents can be presented if card(s) are not available)
  • Current Utility Bill (proof of utility obligation)
  • Proof of Income for all household members (proof of income may be but not limited to):
    • Copy of pay stubs for last 30 days
    • Copies of award letters from Social Security, SSI, SSDI, VA, TANF/Wages, etc.
    • Letter or print-out from employer(s)
    • W-2 (tax forms)
    • Statement of financial support from family, friends or other agencies
    • Self-Declaration of income statement (signed) Self Declaration Form
  • Certification letter from Section 8/HUD/Orlando Housing Authority showing amounts of monthly Utility Allowance, Reimbursement or proof of Flat Rent. (Applicants must pay the monthly utility amount(s) prior to LIHEAP determining eligibility)
  • Copy of Food Stamps Award Letter (if applicable)

How To Apply:

You may apply by completing the FASTRACK ONLINE APPLICATION FOR ASSISTANCE, sign the application and upload all required documents from the document list above. All required documents must be uploaded at the time of the online application submission for consideration of services. Any incomplete applications without proper documentation will not be processed.

Apply Here

Due to COVID-19, our offices are not conducting face-to-face interviews. Fastrack Online Application available Monday – Wednesdays from 8 a.m. – 12 p.m. You may contact our office for alternative ways to apply.

Important Notice: LIHEAP will not be accepting applications during the week of July 11-15, 2022. LIHEAP will resume accepting applications starting July 18th.


The Orange County Emergency Rental Assistance Program (ERAP) is available to help tenants who have fallen behind on their rent due to COVID-19. This federally funded program can pay up to 12 months of rental arrears and up to 3 months of future rent for a maximum of $30,000 for qualified households. If you were recently approved for LIHEAP Home Energy assistance, then you meet the household income requirement for ERAP. Simply provide your LIHEAP approval letter as proof of income when you apply. Learn more…

Contact Us

Community Action Division
2100 E Michigan Street
Orlando, FL 32806

Phone: (407) 836-7429
Fax: (407) 836-7439

Office Hours: Monday – Friday, 8:00 am – 5:00 pm