Orange County Government, Florida

Find Answers In Our FAQ

Contact Us Via Web

Hours Of Operation

  • Mon - Fri 7 AM - 9 PM
  • Sat - Sun 9 AM - 5 PM
  • Closed on County holidays

Quick Phone DialUps

  • 911 EMERGENCY
  • 211 Crisis & Elder Hotline
  • 411 Telephone Information
  • 511 Traffic Information
  • 611 Telephone Repair
  • 711 Hearing Impaired
  • 811 Call Before You Dig

Related link

Customer Service 311 

Non Emergency Only

Dial 311 (407-836-3111). TTY (407-836-4250).
Spanish operators and translators are available.

Dial 911 for emergency service.

Chat is available Mon-Fri 9am-5pm. To begin your chat session, click the graphic at the left. Please refresh your web page if attendant appears to not be available on schedule.

Chat service is a quick way to get a question answered or to be referred to a government resource in the Central Florida area. Complex questions and situations may be better served by calling us at 407-836-3111.

Here's What You
Can Expect

Don't know where to turn to report a pothole or get help finding your lost pet? When you call 311, you will...

  • Talk to a human operator.
  • Access your local government during extended hours.
  • Receive information or immediate service, or...
  • Be put in touch with just the right department or agency.

Schedule A Speaker

Contact 311 to schedule a 311 speaker for your HOA or upcoming event.