Upon receipt of your complaint it will be assigned to an investigator for review and informal mediation. If warranted, your complaint may be referred to the State Attorney’s Office for criminal prosecution on your behalf.
Our office may not be able to mediate all types of consumer complaints. In this case, we will make a prompt referral to the correct agency.
While we do not provide specific information regarding the history of a business, our closed files are public records and you may come in and review these records to reach your own conclusion regarding a company’s complaint history.
Our office also investigates and issues civil citations in cases dealing with unlicensed contracting and non-consent towing.